IT Services
for Marketing
in Melbourne

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Fast, Creative & Secure Tech Support for Creative Agencies

At ESHAN IT, we understand that in marketing and advertising, speed, creativity, and data accuracy are everything. Campaign deadlines can’t be missed because of system failures, slow networks, or cyber threats. That’s why we provide specialised IT support tailored for creative agencies, digital marketers, design studios, and media production houses across Melbourne.

Our IT services are built around performance, collaboration, and security, so you can focus on producing award-winning campaigns — while we take care of the tech.

What Our Marketing & Advertising IT Services Cover

Marketing-Specific IT Solutions

From creative software suites to media asset management systems, our team ensures all your critical design, editing, and campaign tools are seamlessly integrated, updated, and optimised for peak performance.

Data Security & IP Protection

Your campaigns and client data are your most valuable assets. We implement systems that safeguard your intellectual property, comply with Australian privacy laws, and protect against data leaks or cyberattacks.

24/7 Monitoring & Support

Deadlines don’t wait — and neither do we. Our Melbourne-based technicians are available around the clock to resolve issues quickly, often before they disrupt your workflow.

Cloud Collaboration

Enable your creative teams, account managers, and media buyers to work together from anywhere with secure cloud storage, project management tools, and fast file-sharing solutions.

Creative Software & App Support

We support your industry-standard tools — Adobe Creative Cloud, Google Ads, Meta Business Suite, HubSpot, Asana, Trello, and more — ensuring smooth performance and minimal downtime.

Backup & Disaster Recovery

We ensure your design files, campaign data, and client archives are backed up securely, encrypted, and fully recoverable in case of cyberattacks, accidental deletion, or hardware failures.

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How Our Creative IT Process Works

1 Initial Creative IT Assessment

We start with a full review of your current systems, workflows, software compatibility, and data security measures.

2 Solution Planning

Our experts design and implement tailored IT solutions — from hardware and network upgrades to creative workflow optimisations.

3Team Onboarding

We train your staff on secure file handling, collaborative tools, and best practices for protecting client data and creative assets.

4Ongoing Support & Optimisation

You get proactive maintenance, fast troubleshooting, and regular system audits to keep your creative engine running at full speed.

6 Benefits of Our Marketing & Advertising IT Services

1Creative Asset Protection

Safeguard your designs, videos, and client campaigns with robust cybersecurity tools and regular vulnerability checks.

2Faster Workflow

Enjoy faster file transfers, optimised software performance, and less downtime — so your team spends more time creating and less time troubleshooting.

3Peace of Mind with Compliance

Stay compliant with Australian Privacy Principles (APPs) and client confidentiality requirements with confidence.

4Scalable Solutions

Whether you’re a boutique agency or a multi-branch marketing firm, our IT solutions grow with your needs.

5Predictable IT Costs

Our fixed monthly pricing model helps you budget your IT expenses while avoiding costly emergencies.

6Local Experts with Experience

Our Melbourne-based team has real-world experience working with marketing and advertising agencies — delivering relevant, fast, and jargon-free support.

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FAQ About Marketing & Advertising IT Support

Creative agencies work with large files, fast-changing deadlines, and highly collaborative workflows. This means you need high-performance systems, fast file transfer speeds, and rock-solid data security for client projects — all while avoiding downtime that could delay a campaign launch.
Absolutely. We provide full support for tools like Adobe Creative Cloud, Canva Pro, Google Ads, Meta Business Suite, HubSpot, Asana, Trello, and other marketing, design, and project management platforms. We can also optimise your systems to run these tools faster.
We use enterprise-grade cybersecurity measures — including firewalls, endpoint protection, encryption, and secure cloud storage — to protect your creative assets and client information from cyber threats or unauthorised access.
Yes. We set up and manage secure cloud solutions like Microsoft 365, Google Workspace, Dropbox Business, and project collaboration platforms to help your team work seamlessly from anywhere.
Our 24/7 Melbourne-based support means we’re on standby when you need us most. Whether it’s a software crash, network issue, or access problem, we’ll get you back up and running quickly.
Yes. We provide secure VPN access, remote desktop setups, and collaboration tool optimisation so your designers, copywriters, and account managers can work efficiently from any location.
Definitely. We can recommend, source, and configure high-speed workstations, storage solutions, and network infrastructure to handle resource-intensive design and video editing tasks.
Yes. We train your team on secure file sharing, password management, and best practices for using creative tools — ensuring they work faster while keeping client data safe.
We optimise your network for speed, implement secure file transfer protocols, and set up dedicated storage solutions so you can send and receive large media files without delays or security risks.
Simply contact us for a free consultation. We’ll review your current IT setup, identify gaps, and propose a tailored solution that boosts productivity and keeps your creative assets safe.