Secure, Compliant & Compassionate Tech Support for Health Providers
At ESHAN IT, we understand the high-stakes environment of the health and aged care sectors. Patient care can’t be delayed by system failures, security breaches, or compliance risks. That’s why we offer specialised IT support tailored for medical clinics, allied health, residential aged care, and community services across Melbourne.
Our IT services are built around confidentiality, reliability, and compliance, so you can deliver exceptional care — while we take care of the tech.
What Our Health & Aged Care IT Services Cover
Industry-Specific IT Solutions
From practice management software to electronic health records (EHR), our team ensures all your critical systems are seamlessly integrated, updated, and protected.
Data Security & Privacy Compliance
We implement systems that comply with Australian Privacy Principles (APPs), My Health Record (MHR) guidelines, and other health-specific regulations. Patient confidentiality is our top priority.
24/7 Monitoring & Support
Healthcare doesn’t stop — and neither do we. Our Melbourne-based technicians are available to resolve issues quickly, often before you even notice them.
Secure Remote Access
Enable your staff and clinicians to work securely from clinics, home, or aged care facilities, with encrypted VPNs, secure mobile device management, and endpoint protection.
EMR, PMS & Allied Health App Support
We support your industry-standard software — MedicalDirector, Best Practice, Cliniko, Coreplus, and more — ensuring smooth performance and minimal downtime.
Disaster Recovery & Backup
We ensure your patient data is backed up securely, encrypted, and fully recoverable in case of cyberattacks, hardware failure, or other disruptions.
How Our Health IT Process Works
1 Initial Health IT Assessment
We start with a thorough review of your current infrastructure, compliance risks, patient data handling, and digital workflows.
2 Solution Planning
Our experts design and implement reliable, secure IT systems tailored to your clinic or care facility — including hardware, software, and network upgrades.
3 Staff Onboarding
We guide your team through updated privacy policies, acceptable use practices, and digital safety training that aligns with healthcare compliance standards.
4Ongoing Support & Optimisation
You get proactive support, maintenance, and periodic audits to ensure your systems stay efficient, safe, and fully compliant.
6 Benefits of Our Health & Aged Care IT Services
1Patient Data Protection
Protect sensitive health records with robust cybersecurity tools and regular vulnerability scans — keeping your practice in line with legal obligations.
2Enhanced Efficiency
With fast, reliable systems and reduced downtime, your staff spends more time caring for patients and less time battling IT issues.
3Peace of Mind with Compliance
We help you meet your obligations under the Privacy Act, My Health Record System Operator, and Aged Care Quality Standards with confidence.
4Technology for Growth
Whether you're a solo GP, a specialist clinic, or a multi-site aged care operator — our solutions scale with your needs.
5Cost Predictability
With our fixed monthly pricing, you can budget your IT costs accurately while avoiding expensive emergencies or compliance fines.
6Local Experts With Health IT
Our Melbourne-based team has real experience with health and aged care providers — so you get relevant, fast, and jargon-free support.